Inventory Warning

Edit Protocol
Skip to content
Open search
  • Apply Now
  • Learn
    • How Can We Help?
      • About Vykon
      • Purity in Every Scoop
      • FAQ
      • Find a Practitioner
      • Wellness Articles

    Superhuman Performance

    The Dirt on Binders

    Mineral Balance in Motion

  • Location
    • International
    • Canada
  • Contact
Vykon Customs
US / International
  • US / International
  • Canada
Open search Open account page
  • Apply
  • About Vykon
  • Purity in Every Scoop
  • FAQ
  • Find a Practitioner
  • Wellness Articles
  • Contact
Account
0

Your cart is empty

Continue shopping
  • Apply
  • About Vykon
  • Purity in Every Scoop
  • FAQ
  • Find a Practitioner
  • Wellness Articles
  1. Home  / 
  2. Dashboard  / 
  3. Support

Welcome back,

Shop now
  • Dashboard
  • Client Directory
  • Saved Protocols
  • Order History
  • Video Library
  • Resources
  • Education
  • Services
  • Account Management
  • Legacy Site
  • Logout
< Back

Comprehensive Support Options

Connect with Our Advanced HTMA Mentors

Whether you need a one-on-one consultation, email recommendations, or want to join our vibrant practitioner community, we’re here to support your practice and client success. Choose the option that fits your needs, and get expert guidance from our team.

You will receive a custom protocol recommendation via email within 1-3 business days following your consultation.

Human Client Consulation

Starting at $25
Book Now

Animal Client Consultation

Starting at $25
Book Now

Join the Advanced HTMA Practitioner Community!

Get 24/7 access to a private online community to ask questions and connect with other HTMA Professionals! Learn from Lisa Pitel-Killah and our Vykon Practitioner Mentors with weekly case study calls, workshops and more!

Get 2 weeks free when you first sign up!

Subscribe Today

Meet out Mentors

Lisa Pitel-Killah

BCHHP, FDN-P, HTMAP
Lisa is the Founder of Vykon, a Hair Mineral Analysis Expert, Functional Diagnostic Practitioner, and multi-time Kettlebell Sport World Champion. With a strong background in health, wellness, and fitness, she has channeled years of expertise into developing Vykon's Performance and Custom product lines—designed to support optimal health and peak performance.

Amber MacDonald

MRWP, NTP
Amber is a Functional Nutritionist passionate about root cause healing. Guided by her own health journey, she specializes in Hair Tissue Mineral Analysis (HTMA) to uncover the source of common symptoms. Amber mentors both clients and practitioners, helping create more personalized, effective protocols.

LABS: GI MAP, DUTCH, OAT, HTMA, Blood, Genetics, Cyrex panels, food sensitivity, MycoTox.

Sophie Shepherd

FDN-P, HTMA-E
Sophie is the Founder of SHE Talks Health and host of the SHE Talks Health Podcast. A Functional Diagnostic Nutrition Practitioner and NLP Certified Life Coach, she helps women transform their thyroid health using root cause lab testing, mindset work, and lifestyle science. Sophie’s mission is to help women reclaim their health and break free from the belief that they have to live in sick bodies.

LABS: GI MAP, Zoomers, HTMA, Functional Blood Chem, Mycotoxins

Vanessa Obaji

Dip.NT NNA/FNTP
Vanessa discovered Hair Tissue Mineral Analysis (HTMA) while searching for answers to post-trauma fatigue and hormonal imbalance. Through this powerful tool, she was able to heal herself and now uses HTMA with hundreds of women over 40, helping them overcome similar symptoms and regain their vitality.

Katie Engel

RHN, HTMA-P
Katie is a Holistic Nutritionist, HTMA Practitioner, and Yoga and Meditation Teacher. After discovering mineral balancing as the missing piece in her own health journey, she now helps others reclaim their well-being through diet, lifestyle, and mindset. With a special focus on mental health and the mind-body connection, Katie empowers clients to tap into their inner healing potential and create the life they desire.

Terra Vitiello

FDN-P, HTMA-E
Terra is a Functional Diagnostic Practitioner, HTMA Expert, and Fertility Optimization Coach. She specializes in using Hair Tissue Mineral Analysis and mineral balancing to help clients uncover the root of their symptoms and enhance their health and fertility. Terra also supports fellow practitioners with expert guidance on HTMA interpretation and protocol development.

Ryan Syverson

FDN-P, HTMA-P
Ryan is a Functional Diagnostic Nutrition Practitioner specializing in complex chronic conditions like Lyme disease, mold illness, and fibromyalgia. Drawing from his own healing journey, he combines functional medicine and emotional healing to address root causes. With 7 years of experience, Ryan helps clients restore energy and overcome chronic pain through personalized, science-based protocols.

LABS: HTMA, GI-MAP, Functional Blood Chemistry, Mycotoxin Panels, OAT, Pathogen Panels

Jenn Cameron

HRHP, C.N.P. CD (DONA), HTMA-P
Jennifer is a Holistic Reproductive Health Practitioner, Holistic Nutritionist, Doula and Vet Tech. She studied HTMA with Lisa, Vykon’s founder, when she started with Vykon in 2024. With such a varied background she is passionate about helping everyone and their pets with mineral balancing. She is passionate about reproductive health and has a strong focus on fertility, pregnancy and postpartum support in her practice. Jennifer has worked in the health and wellness industry since 2012. She owns two horses, Nacho and Henry, rides on a Drill Team and does Agility with her rescued dog Joseph Beans. 

LABS: HTMA, GI MAP, DUTCH, Functional Blood Chemistry

Christine Glaves

CSNN RHN, Certified Personal Trainer (Pre/Post-Natal Certified), HTMA-P, Yoga Teacher, Reiki Master
Christine is a Registered Holistic
Nutritionist, HTMA practitioner, and personal trainer known for decoding complex mineral patterns behind hormone imbalance, weight loss resistance, and perimenopausal symptoms. She specializes in cases where women are doing everything “right” but still feel stuck, using HTMA to uncover hidden stress patterns, copper dysregulation, and metabolic slowdowns. Her approach blends
mineral rebalancing, targeted nutrition, and strength training to restore energy, stabilize hormones, and create lasting body composition change.

LABS: HTMA, GI MAP, DUTCH

Heajung Czapla

NTP, IRH-P, HTMA-P, CFMHC, COTA/L
Heajung Czapla is a functional nutrition practitioner specializing in autoimmune conditions, metabolic health, perimenopause and longevity.

With a background in occupational therapy focused on nervous system regulation, she takes a holistic, personalized and systems-based approach to restore metabolic, immune, and hormonal balance.

LABS: Genetic Testing, GI-MAP, MRT food sensitivity, blood chemistry analysis, DUTCH, HTMA

Jennifer Nelson-Hawks

Board-Certified Doctor of Naturopathy, HTMA-P
Jennifer Nelson-Hawks, is a Board-Certified Doctor of Naturopathy, author, and founder of Jennifer Hawks Health. She previously owned and operated a functional wellness center and brings over 20 years of experience in holistic medicine. She specializes in HTMA and data-driven mineral balancing to help burned-out women restore energy, stabilize weight, and calm digestion. Her work blends functional testing, nervous system support, and practical strategy to uncover root causes when labs look “normal."

Laria de Mestral

Medical Biologist, Clinical Nutritionist, Sports Nutritionist
I am a medical biologist, clinical
nutritionist, and sports nutritionist passionate about understanding the human body at the cellular and physiological level. My approach focuses on identifying the root causes of metabolic dysfunction and helping individuals restore balance through a personalized approach, while equipping them with the knowledge and tools needed to support their own healing. I value continuous learning and am committed to integrating and translating evolving scientific knowledge into practical applications. 

Manuela Betschart

B.Ed, RHNP, HTMA-P
Manuela became a Registered Holistic Nutrition Practitioner in 2021. She came across HTMA shortly after that, studied it in more depts and HTMA is now her favorite tool to use with all her clients. Manuela is a business owner and is fluent in English, Swiss German, and German. She grew up in Switzerland and earned her B.Ed. She worked several years as a teacher, before moving to Canada many years ago. She strives to live a balanced and happy life together with her family.

Melissa Kichler

RN, HTMA
With over 25 years of nursing experience in pediatric and adult oncology and hospice care, I use a terrain-based approach, viewing the body as a whole, with the nervous system as the primary driver of imbalance. I use HTMA to assess mineral balance, stress patterns, heavy metal burden, and nervous system function. Because minerals regulate the nervous system, hormones, and gut health, restoring balance is essential for lasting healing. I work with children and adults to uncover root causes of their health issues, including those navigating cancer diagnosis and recovery.

LABS: GI-MAP, blood labs, stress & hormone panels, DUTCH, HTMA

Louise Breton

RHN, HTMA, Face Yoga Method Teacher
Louise Breton is a Registered Holistic Nutritionist, Face Yoga Method teacher, and HTMA practitioner specializing in root-cause healing and simplified supplement strategies. After resolving years of painful dysmenorrhea through holistic nutrition, she uncovered the power of strategic, individualized support. As a co-author of Saved By Nutrition, she shares her journey and now helps clients cut through overwhelm with streamlined protocols that promote optimal health, resilience, and sustainable results.

Jeanne Clunn

FDN-P, CNC
Jeanne is a Functional Diagnostic Nutrition Practitioner and Certified Nutrition Consultant. After dealing with her own burnout following the birth of her first child, she went back to school to study nutrition. Since graduating in 2018, she has helped mothers of young children overcome postpartum burnout, regain their energy, and, more importantly, rediscover their sense of self. Because she is in a similar stage of life, Jeanne helps clients take realistic, actionable steps founded in mineral balancing that can realistically fit into “mom life”. 

LABS: HTMA, GI-MAP

Claudine Francois

FDN-P,BCHHP, Certified Professional Coach, Certified Transformational Nutrition Coach
Claudine François is a Board-Certified Functional & Holistic Health Practitioner, author, and the creator of The Midlife Body Code Method. A former CFO turned root-cause detective, she helps driven women 40+ uncover the hidden causes of exhaustion, brain fog,
hormone shifts, and stubborn weight. Her new book, Your Midlife Body Code, empowers women to decode their symptoms, realign with their bodies, and reclaim lasting energy, clarity, and confidence in midlife and beyond.

FAQ

My pattern doesn't match the images on the form exactly, what do I do?

Everyone is bioindividual, so assessing the pattern is paramount.  Use the guides below to review your client’s test.  If your client’s test does not fit into any of the following patterns, then you may need a mineral blend built from scratch.

Pattern 1 : SLOW OX 1
Ca > 42 mg%
Mg > 6 mg%
Na < 24 mg%
K < 10 mg%

Pattern 2: 4 LOWS 
Ca < 42 mg%
Mg < 6 mg%
Na < 24 mg%
K < 10 mg%

Pattern 3: FAST OX 1
Ca < 42 mg%
Mg < 6 mg%
Na > 24 mg%
K > 10 mg%

Why can't I see the mentor I want to book with?

Our platform is built to ensure you are set up to meet with the mentor best qualified to review your results and provide you with your recommendation.  All of our mentors are highly qualified and Vykon trained!  

What should I do if I need to cancel my appointment?

We allow cancellations up  to 24 hours prior to your scheduled appointment. You will receive a partial refund for your cancelled appointment, minus a $20 administration fee.

Any cancellations made within the 24 hour period will not be refunded.  Your scheduled appointment will be cancelled and this order will default to an email recommendation.  Our team will base this recommendation on the submitted information.

To cancel your appointment you will need to go to the Calendly Confirmation Email you received, and at the bottom of the email there will be a Cancel option.  Click this to cancel the appointment.

What if I need to reschedule my appointment?

We allow you to reschedule your appointment up to 24 hours prior to your scheduled time.

Any rescheduling of appointments made within the 24 hour period will be cancelled and this order will default to an email recommendation.  Our team will base this recommendation on the submitted information.

To reschedule you will need to click on the reschedule option at the bottom of  the Calendly Confirmation email you received.

What do I do if my mentor doesn't attend our appointment.

If your mentor is late or misses a meeting, don’t panic!

Check your email to make sure your Mentor has not communicated they are running late. 

Try reaching out to them by email to see if there was a scheduling mix-up.

You can also reach out to our team at customs@vykonsupplements.com at any time if you are having issues.

If you don’t hear back after about 5-10 minutes or your schedule is unable to accommodate the new time, you can reschedule your appointment through the Calendly Confirmation Email. 

We will waive all penalties associated with rescheduling within the 24 hour period.

What happens if I am late or miss my scheduled appointment?

You should attempt to reach out to your mentor as soon as you can to let them know.

If you are more than 10 minutes late or miss your appointment altogether, your scheduled appointment will be cancelled and this order will default to an email recommendation.  Our team will base this recommendation on the submitted information. 

All appointments are allotted 30 minutes. Extra time will not be added for late attendance.

What if I have follow up questions?

We understand the questions are a big part of the learning experience! The half hour time period will allow you to ask questions during your consultation.  We encourage you to ask questions about your test, the protocol recommendations discussed and next steps during this time. 

If you have further questions regarding protocols we invite you to join our Advanced HTMA Practitioner Community. 

If you questions about our products or ordering, reach out to our team at customs@vykonsupplements.com.

I don't have my test results yet, can I still book an appointment?

In order to receive the best value out of your consultation, we require you to submit your test results during the scheduling process.  This way your mentor will have all the information required to make a recommendation for your client.  There is no rush to book an appointment without test results in hand as we have many mentors available to book with.

If you have questions about Vykon products or ordering you can reach out to our team at customs@vykonsupplements.com

I didn't receive my Order Confirmation but I did get a Calendly link, what do I do?

Sometimes, technical difficulties happen.  Please reach out to our team to confirm your booking was received.  We may ask you to resubmit your booking again.  Rest assured you will not pay twice.

I finished my consultation but I haven't received my recommendation, what do I do?

Our mentors want to make sure they are giving you the best recommendation possible.  You will receive an email with your protocol recommendations with in 1-2 business days of your consultation.  

Vykon Customs provides health practitioners with personalized, all-in-one supplements, based on HTMA testing, crafted with pure ingredients to simplify protocols and support better client outcomes.

Learn

  • About Vykon
  • FAQ
  • Wellness Articles

Services

  • Contact
  • Apply
  • Login
  • Find a Practitioner

Legal

  • Terms of Service
  • Returns & Refunds
  • Shipping Policy
  • Privacy Policy

© 2026, Vykon Customs. Vykon Customs is a Division of Vykon Inc.

Choose Your Location